KenSi Mobile Terms and Conditions
Effective Date: January 1, 2026
Summary of Key Points
These mobile Terms and Conditions govern your participation in the KenSi SMS program offered by Scaled Insights America Inc. (“Scaled Insights,” “we,” “us,” or “our”).
Table of Contents
1. Program Name
KenSi
2. Program Description
KenSi is an AI-enabled communication tool used in connection with participating health systems and other services that leverage KenSi. You may receive SMS messages from KenSi because your health system participates in KenSi or because you contacted a service that uses KenSi.
Messages may relate to support, follow-up, service coordination, general engagement, responses to your inquiries, or other communications connected to the participating health system or service using KenSi.
3. Opt-In
You opt in to receive communications from KenSi by initiating or continuing communication with KenSi through SMS or phone in connection with a participating health system or other service using KenSi. By continuing to communicate with KenSi, you consent to receive further messages from KenSi and to the retention of your phone number and related communications as described in the Privacy Policy.
4. Message Frequency
Message frequency varies based on your interaction with KenSi and the participating health system or service.
5. Message and Data Rates
Message and data rates may apply depending on your wireless carrier and service plan.
6. Support Contact Information
For support, reply HELP or contact:
7. Opt-Out Instructions
You may opt out at any time by replying STOP to any SMS message. After you send STOP, you may receive one final confirmation message confirming your opt-out. After that, you will no longer receive SMS messages from KenSi unless you later reinitiate communication or otherwise opt in again.
8. Eligibility
You must be the authorized user of the mobile number used to communicate with KenSi.
9. Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
10. Privacy Policy
Your information will be handled in accordance with the KenSi Privacy Policy.
11. Changes to These Terms
We may revise these SMS Terms and Conditions from time to time. Any updated version will be posted at this page for these Terms with a revised effective date.
12. Contact Information
Scaled Insights
Discovery Oasis at Mayo Clinic
5711 E Mayo Blvd
Phoenix, AZ 85054